State Farm® Insurance Agent Norbert "Norb" Murphy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Martha Garcia
August 22, 2024
5
out of
5
rating by Martha Garcia
"I recently had to call my local office with some questions about my policy. I spoke with Ricardo. I was a little anxious when I called, but he answered my questions with patience and kindness. He is always professional and courteous when I call in. Everyone in the office does a great job, but kudos to Ricardo! Thank you for the great customer service!"
We responded:
"Hello Martha, Thank you so much for taking the time to share your experience. The great thing about our office is our highly experienced staff and the way they are able to explain the policies, so happy you noticed. Thank you, Norbert Murphy."
Argelia Deluna
August 15, 2024
5
out of
5
rating by Argelia Deluna
"I have been with this company for many years. They are very professional, respectful and kind. It's always a pleasure! Customer service is excellent. Very Friendly ! Thank you! Ricardo for always being so respectful and helpful. I truly appreciate your help. 🙏♥️♥️♥️"
We responded:
"Dear Argelia Deluna, I wanted to express my gratitude for the time you took to share your experience. Your loyalty and kind words are greatly appreciated. Sincerely, Norbert Murphy"
Bryan Cook
May 16, 2024
5
out of
5
rating by Bryan Cook
"Best insurance agency in California in my opinion. I have been with them for decades and they Now cover all of my vehicles, including my motorcycle, as well as my home. They are never difficult to deal with regarding claims and they always favor their clients and take good care of us, as they have taken care of me. They are extremely friendly and professional on the phone and they always resolve my insurance needs on the first call. I couldn't be more happy and satisfied and I just hope they stay in California and keep providing excellent service to all of us. Many insurance companies have already decided to no longer wright policies in California as well as trying to delay and deny as many claims as possible, but I have never experienced that with Norb Murphy or state farm."
We responded:
"Hello Bryan, Thank you so much for taking the time to share your experience. We appreciate your loyalty and kind words. Thank you, Norbert Murphy."
Mia Bella
December 22, 2023
5
out of
5
rating by Mia Bella
"I had a great experience with Leslie. She helped me understand my options and was nothing but friendly and professional the whole process. I recommend this agency for an easy experience."
We responded:
"Hello Mia, We're really grateful and appreciate you taking the time to share your rating with us. Thank you, Norb Murphy."
Alyssa Hancy
December 22, 2023
5
out of
5
rating by Alyssa Hancy
"Leslie helped me out! Would highly recommend this place!"
We responded:
"Hello Alyssa, Thank you for calling in and chatting with our office. We appreciate your time. Thank you, Norbert Murphy."
Maddy Zhdanov
December 22, 2023
5
out of
5
rating by Maddy Zhdanov
"I spoke to a saleswoman named Leslie and she helped me with everything! She had all answers to my questions! Wonderful staff!"
We responded:
"Hello Maddy, Thank you so much for your kind words. See you around! Thank you, Norbert Murphy."
Nicholas Himple
July 28, 2023
5
out of
5
rating by Nicholas Himple
"Entire staff is friendly and professional, Ricardo gives excellent customer service"
We responded:
"Hello Nicholas, Thank you so much for taking the time to share your experience. We appreciate your loyalty and kind words. Thank you, Norbert Murphy."
Francisco Orozco
June 21, 2023
5
out of
5
rating by Francisco Orozco
"Extremely happy to deal with State Farm but even happier to deal with someone like, Leslie. She's awesome!"
We responded:
"Hello Francisco, We're really grateful and appreciate you taking the time to share your rating with us. Thank you, Norb Murphy."
Lillian Ochs
June 17, 2023
5
out of
5
rating by Lillian Ochs
"We have had the privilege of working with Norbert "Norb" Murphy and his staff for the last 30+ years. Teri Cates has been an absolute treasure to speak with whenever we have had questions about our policies. She is always so prompt in responding with us, and we consider them as part of our family. Thank you for all that you do to protect our home and cars."
We responded:
"Hello Lillian, Thank you so much for taking the time to share your experience. We appreciate your loyalty and kind words. Thank you, Norbert Murphy."
Alondra S.
June 16, 2023
5
out of
5
rating by Alondra S.
"The staff here are so amazing, they listen to my questions and help me in the best way possible. I have dealt with other insurance agencies and have always felt ignored and rushed when trying to get help but here I have experienced nothing but kindness. Thank you guys so much."
We responded:
"Hello Alondra, Thank you so much for taking the time to share your experience. The great thing about our office is our highly experienced staff and the way they are able to explain the policies, so happy you noticed. Thank you, Norbert Murphy. "
Rachel Hogan
June 16, 2023
5
out of
5
rating by Rachel Hogan
"This office is truly amazing. Everyone is always so kind and helpful. There wonderful attitudes really show they care about their clients."
We responded:
"Hello Rachel, Thank you so much for your kind words. See you around! Thank you, Norbert Murphy."
Mel Dodenhof
June 15, 2023
5
out of
5
rating by Mel Dodenhof
"I called to get a quote on life insurance & Leslie was extremely kind & knowledgeable about the products & services State Farm offers. She was very helpful & I would highly recommend her & her agency for all of your insurance needs!! Thank you Leslie!!"
We responded:
"Hello Mel, Thank you for calling in and chatting with our office. We appreciate your time. Thank you, Norbert Murphy. "
Doug Heideman
June 15, 2023
5
out of
5
rating by Doug Heideman
"I have been a customer for 25+ years. The entire staff especially Terri have been professional, helpful and always go the extra mile."
We responded:
"Hello Doug, Thank you so much for your continued loyalty. The office appreciates you and your family. Teri is great, we are lucky to have her! Thank you, Norbert Murphy."
ix toni
June 15, 2023
5
out of
5
rating by ix toni
"I recently had a fantastic experience. They were incredibly knowledgeable and helpful throughout the entire process. They took the time to explain everything to me and made sure I understood all of my options. They were also very patient and answered all of my questions. I really appreciated their professionalism and attention to detail. I would highly recommend this insurance agent to anyone looking for a great insurance experience. Thank you so much for all of your help!"
We responded:
"Hello Ix Toni, I am glad to hear that you had a good experience, and we thank you for sharing. Thank you, Norbert Murphy."
nvp 69
June 15, 2023
5
out of
5
rating by nvp 69
"Great service nice people there always in a great mood. They explain and help with anything you need."
We responded:
"Hello Nvp, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Thank you, Norbert Murphy."
Rafael Malfavon
June 15, 2023
5
out of
5
rating by Rafael Malfavon
"It’s not easy to find a good insurance agent. Always feels like most agents have their own best interest in mind rather than the consumer. Let me tell you..my experience was the complete oposite. From start to finish, I always felt welcomed, felt appreciated and felt a genuine compassion to put my best interest as a priority. If looking to have your assets insured, look no further. Give them a call now!"
We responded:
"Hello Rafael, We're really grateful and appreciate you taking the time to share your rating with us. Thank you, Norb Murphy."
R Du
May 10, 2023
5
out of
5
rating by R Du
"I'm a new client. Richard is very knowledgeable and diligent and made the whole process a very simple experience. Overall I'm very satisfied with the service . thank you Richard."
We responded:
"Hello R, We're really grateful and appreciate you taking the time to share your experience with us. Thank you, Norb Murphy."
Moroni Kelley
May 9, 2023
5
out of
5
rating by Moroni Kelley
"Amazing service, and Representatives. I have been using this agency for years and they never disappoint. Stellar service every time. 🤙🏼"
We responded:
"Hello Moroni, Thank you so much for taking the time to share your experience. We appreciate your loyalty and kind words. Thank you, Norbert Murphy. "
Jesse Lopez
April 20, 2023
5
out of
5
rating by Jesse Lopez
"I normally call in to make payments and they are always very helpful and friendly. Great service."
We responded:
"Hello Jesse, Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our service and appreciate your feedback. Thank you, Norbert Murphy. "
Jeviv Padilla
April 16, 2023
5
out of
5
rating by Jeviv Padilla
"Great StateFarm agency with a friendly and helpful team."
We responded:
"Hello Jeviv, We're really grateful and appreciate you taking the time to share your rating with us. Thank you, Norb Murphy."
Hannah Romero
April 15, 2023
5
out of
5
rating by Hannah Romero
"Such an amazing experience. I have a wonderful helper name Leslie."
We responded:
"Hello Hannah, Thank you for not only joining the state Farm team recently, but also sharing that experience with us. Thank you, Norbert Murphy. "
Katelyn O'Hara
April 15, 2023
5
out of
5
rating by Katelyn O'Hara
"I'm glad I had Leslie by my side!!"
We responded:
"Hello Katelyn, Thank you so much for taking the time to leave us a review and sharing your experience. Thank you, Norbert Murphy. "
John John
April 14, 2023
5
out of
5
rating by John John
"Leslie is an amazing worker she helped me so much. Shes the top reason I give this place five stars"
We responded:
"Thank you John for sharing ! Thank you, Norbert Murphy. "
Layla Sampognaro
April 14, 2023
5
out of
5
rating by Layla Sampognaro
"She’s such a great person to work with!"
We responded:
"Hello Layla, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Thank you, Norbert Murphy."
Mackenzie Maedel
April 14, 2023
5
out of
5
rating by Mackenzie Maedel
"Leslie had my back 100% of the way"
We responded:
"Hello Mackenzie, This review made our day! See you soon ! Thank you, Norbert Murphy. "